We show up on the day we said we would

Typically a couple of weeks for a scheduled slot, and less for repeat clients with standing work. Autumn is our tightest stretch by a wide margin. Tell us your framing date early and we’ll tell you honestly whether we can hold it — we’d rather decline a date than take it and move it on you later.

Yes, before we mobilize. Send us your insurance requirements with the plans and we’ll confirm we meet them before you spend time evaluating our bid — there’s no point pricing a job we can’t be cleared for. NJ HIC# 13VH08165800, and registration and certificate details are available on request.

Tell us the target and we’ll scope to it. It’s a different job from filling cavities — it means detailing penetrations, transitions and the interfaces between assemblies, and it gets priced accordingly. Worth saying plainly: hitting a number depends on more trades than ours. We’ll take responsibility for our scope and flag what else has to be right for the house to test where you need it.

Yes, and we work through the winter — but the substrate has to be within the manufacturer’s temperature range or the foam won’t cure correctly, and off-ratio foam is a problem you cannot fix later. The building needs to be dried in and, on cold days, temporary heat on site. That’s a conversation to have when we book rather than an argument at seven in the morning. If conditions are wrong on the day, we’ll say so and reschedule rather than spray anyway.

Lump sum against a defined scope, with the board footage and thickness shown so you can see how we got there. A bare per-board-foot rate is easy to compare and easy to hide behind — two bids at the same rate can differ by thousands depending on assumed thickness and what prep is included. Ours shows both, which makes it slower to write and much easier to check.

It happens on most jobs and it isn’t a problem if you tell us early. Give us as much notice as you have and we’ll rebook — usually within a week or two depending on the season. What causes real trouble is finding out on the morning, because the rig, the crew and the material are already committed to your site that day.

Product data sheets, installed thickness and R-value by assembly, coverage, and the manufacturer documentation for the specific product used. Where an ignition or thermal barrier applies, that’s documented too. If your jurisdiction wants something in a particular format, tell us before the job rather than after — it’s trivial to produce up front and awkward to reconstruct later.